Privacy Policy

Piaaz ("we", "us", "our") operates the website and services available at piaaz.com and related domains (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services.

We are committed to handling your information responsibly and being transparent about our practices. By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

Account & profile: name, email address, authentication identifiers (e.g. when you sign in with Google), and preferences you choose to provide.

Usage & technical data: IP address, device type, browser type, approximate location derived from IP, pages viewed, timestamps, and diagnostic logs to keep the Services secure and reliable.

Course & platform activity: progress, enrollments, submissions, referral activity, and interactions with features you use.

Communications: messages you send to us (e.g. support requests) and metadata associated with delivery.

Payment-related data: we do not store full payment card numbers on our servers. Payments are processed by third-party payment providers who handle card data under their own terms and privacy policies. We may receive limited billing status, transaction references, and partial identifiers.

To provide, operate, and improve the Services, including personalization, analytics, and troubleshooting.

To authenticate you, secure accounts, detect fraud, abuse, and technical issues.

To communicate with you about your account, updates, security alerts, and (where permitted) marketing. You can opt out of non-essential communications where applicable.

To comply with legal obligations and enforce our Terms of Service.

To aggregate or de-identify data where permitted, for example to understand product usage in a non-identifying way.

Depending on your region, we may rely on: performance of a contract (providing the Services you request); legitimate interests (security, improvement, fraud prevention), balanced against your rights; consent where we ask for it; and legal obligation.

We use cookies, local storage, and similar technologies for session management, security, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may limit certain features.

Service providers: we share data with vendors that help us host, analyze, email, process payments, and operate the platform (e.g. cloud hosting, database, authentication). They may process data only on our instructions and subject to appropriate safeguards.

Legal & safety: we may disclose information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect rights, safety, or integrity of users, the public, or Piaaz.

Business transfers: in connection with a merger, acquisition, or sale of assets, your information may transfer as part of that transaction, subject to continued protection consistent with this Policy.

We do not sell your personal information as traditionally defined in applicable “sale” privacy laws, and we do not share it for cross-context behavioral advertising unless we provide a clear opt-out where required.

We retain information for as long as your account is active or as needed to provide the Services, comply with law, resolve disputes, and enforce agreements. Retention periods may vary by data type; some logs may be kept for a limited period for security.

We implement technical and organizational measures designed to protect your information, including encryption in transit where appropriate, access controls, and monitoring. No method of transmission or storage is 100% secure; we encourage strong passwords and safeguarding your credentials.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, or to data portability. You may also withdraw consent where processing is consent-based.

To exercise rights, contact us using the details below. We may need to verify your identity. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

We may process and store information in countries other than your own. Where we transfer personal data across borders, we use appropriate mechanisms as required by applicable law (such as contractual clauses) where applicable.

The Services are not directed to children under the age where parental consent is required in their jurisdiction without such consent. If you believe we have collected information from a child improperly, contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the Services or by email where appropriate. Continued use after changes constitutes acceptance unless applicable law requires additional consent.

For privacy-related questions or requests, contact us through the contact options provided on piaaz.com (e.g. Contact / support channels). We will respond within a reasonable timeframe.